Setup and Open a Shared Mailbox in Outlook on a MAC

Setup and Open a Shared Mailbox in Outlook on a MAC

You can add the shared mailbox with your own credentials.

To open the shared mailbox:

  1. On the Tools menu, click Accounts.

  2. Click the Plus Sign to add an additional Exchange account.

  3. In the E-mail address field, enter the email address of the shared mailbox.

  4. Under Authentication, enter your own credentials.


Checking the setting Sync shared mailbox will allow Outlook to synchronize the shared mailbox without requiring the user to click Send/Receive. This setting was added in version 16.13.411. Enabling this setting is highly recommended for users who use their own credentials to access a shared mailbox.

Sync a shared mailbox


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