Installing the Remote App on your Mac
Identify your Mac Operating System
- Open your Mac, go to the top left corner and click on the apple icon and then choose “About This Mac”.

- Check your Mac version

- If your Version is 10.12.x and above (macOS Sierra) continue to the next section, “Install Microsoft Remote Desktop.
- If your version is 10.11.x and below, please skip on to the section “Install Parallels”
Install Microsoft Remote Desktop
- On your Mac open “App Store” and search for “Microsoft Remote Desktop”. From the results, click “Get”. This will install the Remote Desktop on your Mac.

- Click the “Open” button and you will see the “Microsoft Remote Desktop” App. Click on “Add Pc” from here.

- Add your Office PC as per the attached image sequence. Please use the IP Address and Port Number as provided in the Appendix. Once the PC is added right click and select “Connect” (As per picture 4).

- Once you click “Connect”, the Remote Desktop will attempt to connect to the Office PC.

- This will ask for you credentials at office PC.

- If you are notified of security issue as below, choose option “Continue”

- This will connect to the Office PC and prompt to “Send Push” notifications via WatchGuard AuthPoint. Use your phone to accept this request and this will take you to the Office PC.

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Install Parallels
- Follow the link https://www.parallels.com/au/products/ras/download/client/ to reach the below website. Choose Option “Mac” from here.

- Now Click on Mac Client and this will download the required file to your local Mac folder (by default onto Downloads Folder). Open the location of the installed file (use the search icon next to the downloaded file as per step 2. In the image – top right corner)


- Now press “CONTROL” button and right click the downloaded file which will open with the below screen. Click “Open”. This will initiate the Set Up of the Application.

- Click “Continue” on the following screen. On the next screen click “Install” and on the following one when “The Installation is Complete” message comes up click “Close”. On Some Mac’s it may ask to move the Installation file to Trash. Select “Move to Trash” here.

- Now go to “Finder”, and double click on Application “Parallels Client”.

- This will prompt you to “Add” a new connection. Choose “Add” here.

- This will configure the Parallels Client to Connect to your Office PC. You will need the IP and Port Number that was provided to you on the Appendix. When the options Open up choose “Standard RDP” on the first screen, then provide your IP on the Server Address and provide a Friendly name (eg. like John – Office PC). Now click Advanced settings to open up as in Screen 3. Add your Office PC username and password. This will create a short cut on the Parallel Clients Connection App.

- Double Click on the Short Cut Icon “Office PC” as per the image and this will connect to the Office PC and prompt to “Send Push” notifications via WatchGuard AuthPoint. Use your phone to accept this request and this will take you to the Office PC.

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